Trend Micro Apex One Windows 10 May 2020 Update Ready » YOKOHAMA National University Information Technology Service Center

Trend Micro Apex One Windows 10 May 2020 Update Ready

We are pleased to inform you that the Windows 10 May 2020 Update support for the security software (Trend Micro Apex One Security Agent) with which the university has a comprehensive contract has been completed.

 

Check the version of the security agent

If you connect to the campus network on campus, the security agent will be updated automatically.

Make sure that the agent version is "14.0.8378" or higher.
If it is below, please update manually.

 

For students with restricted admission

Since automatic updates are not possible, please uninstall the currently installed Trend Micro Apex One and then install it again.
Please use ver-20200825 or later shared by OneDrive as the installer.

[install manual]

Install Security Agent at home

 

How to check and manually update security agents

Right-click on the security agent icon at the bottom right of your PC
→ Select "Component version"
→ Select "Agent version"

→ Select "Update Now"

Previous post content
Microsoft has released the Windows 10 May 2020 Update (version 2004), which is a major update for Windows 10.

Regarding this, Trend Micro, the manufacturer of the security software Trend micro Apex One with which the university has a comprehensive contract, has announced that Trend micro Apex One will be compatible with Windows 10 May 2020 Update in July 2020 (scheduled response time has changed) August 2020.

Trend Micro website will support Windows 10 Update

https://www.trendmicro.com/ja_jp/business/os-support.html

For Windows 10 users, when Apex One’s support for Windows 10 May 2020 Update is completed, we will announce it again on the center’s homepage etc. Until then, Windows 10 May 2020 Update Please refrain from applying.

* For those who have already applied Windows 10 May 2020 Update

You can continue to use Apex One.
If you encounter any problems, please contact us separately.