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We are pleased to inform you that the Windows 10 May 2020 Update support for the security software (Trend Micro Apex One Security Agent) with which the university has a comprehensive contract has been completed.
If you connect to the campus network on campus, the security agent will be updated automatically.
Make sure that the agent version is "14.0.8378" or higher.
If it is below, please update manually.
Since automatic updates are not possible, please uninstall the currently installed Trend Micro Apex One and then install it again.
Please use ver-20200825 or later shared by OneDrive as the installer.
Install Security Agent at home
Right-click on the security agent icon at the bottom right of your PC
→ Select "Component version"
→ Select "Agent version"
→ Select "Update Now"
Regarding this, Trend Micro, the manufacturer of the security software Trend micro Apex One with which the university has a comprehensive contract, has announced that Trend micro Apex One will be compatible with Windows 10 May 2020 Update in July 2020 (scheduled response time has changed) August 2020.
Trend Micro website will support Windows 10 Update
https://www.trendmicro.com/ja_jp/business/os-support.html
For Windows 10 users, when Apex One’s support for Windows 10 May 2020 Update is completed, we will announce it again on the center’s homepage etc. Until then, Windows 10 May 2020 Update Please refrain from applying.
* For those who have already applied Windows 10 May 2020 Update
You can continue to use Apex One.
If you encounter any problems, please contact us separately.