Inquiries » YOKOHAMA National University Information Technology Service Center

Inquiries

Password unknown / multi-factor authentication initialization and resetting can be solved online from here.

 

Please refer to our web site before making an inquiry. For more information not listed, please contact the following or visit the office on the 2nd floor of the IT Service Center.

Office hours

8:30-12:45, 13:45-17:00 on weekdays

It may take some time to resolve depending on the content of your inquiry. Please come with plenty of time to complete within the available time.

Students

Inquiry Form for studentsInquiry Form for students

Faculty / Staff

Inquiries on user IDs, passwords, and email addresses

Education System Coordinator: itsc-cms@ynu.ac.jp
Extension: 4394

Inquiries on the network and security

Network Coordinator: itsc-netwk@ynu.ac.jp
Extension: 4391

Inquiries on PCs, multifunction printers, computer labs, and other equipment managed by the ITSC

Classroom Coordinator: itsc-class@ynu.ac.jp
Extension: 4390

Inquiries on the learning aid system and web survey service

Education and Research Assistance Coordinator: itsc-class@ynu.ac.jp
Extension: 4393

Inquiries on other services

Administrative Coordinator: itsc-sptdesk@ynu.ac.jp
Extension: 4390

Note: In the e-mail addresses below, replace any two-byte characters with single-byte characters.
Note: To make an inquiry over the phone, dial +81-45-339 followed by the extension number as indicated below.

 

Inquiries about the Computer labs

  • Items left behind in the Computer labs will be delivered to the office on the 2nd floor of the center, and all valuables (student card, transportation IC, wallet, etc.) will be stored for a certain period of time before being disposed of. Valuables will be transferred to the Student Support Division on the 2nd floor of the Student Center, so please contact them.
  • Please contact the library 2nd floor counter for lost items at PC Plaza.
  • The University Co-op deals with printer consumables and transportation IC card removal errors. Please contact the University Co-op below.
    University Hall Store, YNU Cooperative  Phone: +81-45-335-1126 or Extension: 2243