Password unknown / multi-factor authentication initialization and resetting can be solved online from here.


Please refer to our web site before making an inquiry. For more information not listed, please contact the following or visit the office on the 2nd floor of the IT Service Center.

Office hours

8:30-12:45, 13:45-17:00 on weekdays

It may take some time to resolve depending on the content of your inquiry. Please come with plenty of time to complete within the available time.

If you have any questions about class content or course registration, please contact the following instead of our center.

・Class contents and course registration
… Contact points for each faculty
・Obstacles that occur in the academic affairs information system
… "学務・国際戦略部 教育企画課"Education Planning Division


If you can sign in to YNU mail

If you can’t sign in to YNU mail

Faculty / Staff

Inquiry for Faculty


Inquiries about the Computer labs

  • Items left behind in the Computer labs will be delivered to the office on the 2nd floor of the center, and all valuables (student card, transportation IC, wallet, etc.) will be stored for a certain period of time before being disposed of. Valuables will be transferred to the Student Support Division on the 2nd floor of the Student Center, so please contact them.
  • Please contact the library 2nd floor counter for lost items at PC Plaza.
  • The University Co-op deals with printer consumables and transportation IC card removal errors. Please contact the University Co-op below.
    University Hall Store, YNU Cooperative  Phone: +81-45-335-1126 or Extension: 2243