Password unknown / multi-factor authentication initialization and resetting can be solved online from here.
Please refer to our web site before making an inquiry. For more information not listed, please contact the following or visit the office on the 2nd floor of the IT Service Center.
Office hours
8:30-12:45, 13:45-17:00 on weekdays
It may take some time to resolve depending on the content of your inquiry. Please come with plenty of time to complete within the available time.
Students
Inquiry Form for studentsInquiry Form for students
Faculty / Staff
Inquiries on user IDs, and email addresses
Education System Coordinator: itsc-cms@ynu.ac.jp
Extension: 4394
Inquiries on the network and security
Network Coordinator: itsc-netwk@ynu.ac.jp
Extension: 4391
Inquiries on PCs, printers, computer labs, and other equipment managed by the ITSC
Classroom Coordinator: itsc-class@ynu.ac.jp
Extension: 4390
Inquiries on the learning aid system and web survey service
Education and Research Assistance Coordinator: itsc-class@ynu.ac.jp
Extension: 4393
Inquiries on other services
Administrative Coordinator: itsc-sptdesk@ynu.ac.jp
Extension: 4390
Note: In the e-mail addresses below, replace any two-byte characters with single-byte characters.
Note: To make an inquiry over the phone, dial +81-45-339 followed by the extension number as indicated below.
Inquiries about the Computer labs
- Items left behind in the Computer labs will be delivered to the office on the 2nd floor of the center, and all valuables (student card, transportation IC, wallet, etc.) will be stored for a certain period of time before being disposed of. Valuables will be transferred to the Student Support Division on the 2nd floor of the Student Center, so please contact them.
- Please contact the library 2nd floor counter for lost items at PC Plaza.
- The University Co-op deals with printer consumables and transportation IC card removal errors. Please contact the University Co-op below.
University Hall Store, YNU Cooperative Phone: +81-45-335-1126 or Extension: 2243